Friendly, plain-English help for everyday tech problems at home. From speeding up slow computers to setting up new devices — we come to you, explain everything clearly, and only charge when you are happy.
500+
Homes Helped
20yr
Experience
No fix
No fee
What We Do
Everything you need to keep your home technology working well — handled by a local, experienced technician you can trust.
Upgrade from Windows 10 to Windows 11, or refresh a sluggish install. We handle the full process, check compatibility, and make sure nothing is lost.
Transform a slow computer into a fast one. We swap your old spinning hard drive for a modern SSD — often doubling boot speeds — and transfer all your data safely.
Lost files from a failed hard drive, USB stick, or SD card? We use specialist recovery techniques to retrieve your precious photos, documents, and memories.
RAM upgrades, graphics improvements, and hardware tweaks that breathe new life into your existing machine — often for a fraction of the cost of a new PC.
Just bought a new computer? We set it up exactly how you like it and transfer all your files, emails, photos, and settings from your old machine.
Learn at your own pace with a friendly, patient tutor. Email, video calls, online safety, Microsoft 365, iPhone/iPad basics — whatever you need to feel confident.
A thorough remote check of your computer: speeds, security, updates, and disk health. We fix what we find and send you a plain-English report — no site visit needed.
Set up your new iPad, Android tablet, or e-reader from scratch. We configure accounts, install apps, connect to Wi-Fi, and show you how everything works.
Complete removal of viruses, ransomware, and unwanted software. We also install reliable protection to keep your computer safe going forward.
Wireless printer not connecting? We set it up properly across all your devices and resolve driver or network issues that are stopping it from printing.
Set up Netflix, BBC iPlayer, Disney+, and more on your Smart TV. We also help with Chromecast, Fire TV, and Apple TV devices.
Configure your email on computer, phone, and tablet. We recover locked accounts, set up new ones, and make sure everything syncs correctly across devices.
Sound Familiar?
My computer takes forever to start up and is painfully slow
An SSD upgrade almost always solves this completely. In most cases we can fit one the same day, transfer all your data, and hand it back running like new — without a factory reset.
I've lost precious photos from a failed hard drive or damaged USB stick
Do not panic. Stop using the device immediately and call us. We recover data from failed drives, corrupted USB sticks, SD cards from cameras, and formatted disks using specialist software.
I bought a new laptop/tablet/phone and I have no idea how to get started
We come to your home, set it up from scratch, and transfer everything from your old device. We also walk you through how it all works at a pace that suits you — no rushing.
I keep getting pop-ups saying my computer is infected and I don't know who to call
Those pop-ups are usually fake "scareware" — but genuine infections do happen too. We identify and remove everything, harden your security settings, and make sure it won't happen again.
My printer / Smart TV / new router just won't work and the manuals are useless
We set up and troubleshoot all home tech: printers on multiple devices, Smart TVs, streaming sticks, mesh Wi-Fi systems, and smart home devices. One visit, everything connected.
Peace of Mind
One simple monthly fee covers every device in your home. No call-out charges, no hourly rates, no surprise bills — just someone to call whenever technology lets you down.
Great for a single computer user who wants expert backup when things go wrong.
Our most popular plan — covers the whole family's devices under one roof.
Unlimited devices, maximum peace of mind for larger or multi-device households.
All prices include VAT. 6-month minimum term. Call us to discuss your specific household setup.
Full Service List
We cover Lichfield, Sutton Coldfield, Tamworth, Burntwood, and surrounding areas. Call or send a message and we will arrange a convenient time — evenings and Saturdays available.
500+
Homes Helped
20yr
Experience
Sat
Appointments
Local, friendly, and no call-out fee on diagnosis. Covering Lichfield, Sutton Coldfield & surrounding areas.
